Returns & Exchanges

We want you to love your gear, but if you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery. Please ensure all peripherals and keyboards are in their original packaging with all accessories included.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare the Package

  Securely pack your items in the original box, including all keycaps, cables, and tools to ensure a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technical team verifies the hardware's condition, we will issue a refund to your original payment method within 5-7 business days.